Frequently Asked Questions

Have Unanswered Questions? Please email us and our Essential Oil experts will be happy to answer your questions: [email protected]

TOP QUESTIONS

Are REVIVE Oils & Blends 100% Pure Therapeutic Grade?

Yes. We use REVIVE Essential Oils everyday ourselves, with our kids and families. So quality is of paramount importance to us too. All of REVIVE’s Oils are 100% pure therapeutic grade, free from any additives, adulterants, fillers, synthetics, or dilutions. They are of the highest quality. 

What 3rd party tests does REVIVE conduct to ensure purity & potency?

We conduct a battery of internal tests and independent third party tests on every lot of every REVIVE Essential Oil and Blend.  These tests verify the quality, purity, and potency of REVIVE Essential Oils & Blends.

The renowned Dr. Pappas and his company Essential Oil University perform this independent third party testing on all REVIVE Essential Oils.  Dr. Pappas is a pHD Chemist, has been testing Essential Oils since 1996, and previously worked for doTERRA and Young Living testing the purity, quality, and potency of their oils.  Dr. Pappas and Essential Oil University verify each lot of each REVIVE Essential Oil for purity, quality, and potency.

One of the tests Dr. Pappas performs is a Gas Chromatography–Mass Spectrometry test (GC/MS test for short).   The GC/MS test scientifically verifies the purity and potency of every lot of every REVIVE Essential Oil.  You can see the results of these GC/MS tests on our website here.

There’s a lot number on the bottom or side of each REVIVE Essential Oil and Blend bottle.  If you’d like the GC/MS report for your specific lot number for your specific REVIVE Essential Oil, please email us your lot number and we will provide you the GC/MS report specific to that Lot.

Here are the 20 tests we perform on every lot of every REVIVE Essential Oil:

  1. Automated Micro-Enumeration (listing elements)
  2. Combustibility (catch on fire)
  3. Chiral Chromatography (separation of optical isomers)
  4. Densitometry (light-sensitivity)
  5. Disintegration Testing (breakdown rate)
  6. Flashpoint (check for contamination or adulteration)
  7. Fourier Transform Infrared (FT-IR) (absorption or emission of solid, liquid, or gas)
  8. Gas Chromatography Mass Spectrometry (GC-MS) (components are separated and identified)
  9. High Performance Liquid Chromatography (HPLC) (separate, identify, and quantify each component in mixture)
  10. Inductively Coupled Plasma (ICP-MS) (Detects metals at extremely low concentrations)
  11. Inductively Coupled Plasma- Atomic Optical Emission (ICP-OES) (Detects trace metals)
  12. Isotope Ratio Mass Spectrometry (IR-MS) (abundance of isotopes)
  13. Microscopy (look at cells)
  14. Optical Rotation (rotation of the plane of polarization)
  15. Organoleptic Testing (transfer of taste or odor to packaging)
  16. pH Testing (acidity or alkalinity)
  17. Polarimetry (passing polarized light)
  18. Refractometry (Refractive Index) (refractive indices of gases)
  19. Specific Gravity (fluid density)
  20. Viscometry (fluid consistency)

Do you have a 100% money back guarantee?

Yes, we have a 100% money back guarantee.  We call it the REVIVE Guarantee.

We use REVIVE Essential Oils everyday ourselves, with our kids and families.

We love REVIVE Essential Oils and think you will too. We’re so confident, we offer free returns. Simply return your opened or unopened bottles for a full refund within 100 days of purchase, no questions asked. We pay the cost of return shipping too.

Are REVIVE Essential Oils organic?

All REVIVE Oils are wildcrafted (gathered from plants that grow in the wild) or organic. That means that the seeds, planting, growing, harvesting, distilling, and bottling are performed with no pesticides and no chemicals and done organically.

We’re proud that all REVIVE Oils are pesticide free. That’s really important to us because we use REVIVE Essential Oils on our kids and families everyday!

Are REVIVE Essential Oils safe to ingest?

Yes, REVIVE Essential Oils are so high quality and pure that you can take them internally.  That means you can put drops under your tongue, you can put REVIVE Essential Oils & Blends in your coffee or tea, you can cook with them, and you can put them in veggie capsules and take those veggie capsules internally.

You can see a full list of what REVIVE Oils can be consumed internally here: https://revive-eo.com/revive-product-list/

REVIVE Essential Oils are potent.  A little goes a long way.

What is your return policy?

We offer free returns for USA and Canada. For a full refund, simply email us within 100 days of purchase and we will send you a free prepaid label for your opened or unopened bottles.

If you live outside of USA or Canada, simply email us within 100 days of purchase, and we will authorize your full refund for your opened or unopened bottles. Shipping and duties paid by you.

Why is REVIVE cheaper than the MLM (Multi-Level-Marketing) Brands?

Young Living and doTERRA are MLM (multi-level-marketing) brands.

MLM Brands are expensive by design. 60% of the price of purchasing MLM Essential Oils & Blends goes to pyramid of MLM advocates. These MLM advocates are expensive and make essential oils more expensive for you.  These MLM advocates will tell you that you’re paying for quality but you’re actually paying for the MLM.

This is why we’ve created REVIVE. REVIVE is sold directly from our website and delivered to your door. We sell directly to you which means we can have the same high quality essential oils but sell them at a cheaper price because we are passing on the savings directly to you.

Is there a yearly fee? Or a monthly minimum?

There are no monthly or yearly fees. There are no monthly minimums. Buy what you use.

We created REVIVE to create a company without these arm twisting gimmicks.

How much is shipping? (Hint: it's free!)

We offer free shipping on all orders in the United States and Canada! We also offer free shipping to to APOs. (We also pay all Canadian & Australian customs & duties). Click here for more information

We also offer Free Shipping to Australia, Germany, Malaysia, Singapore, the United Kingdom and many more!  Check out the answer below!

Do you ship internationally?

Australia
Free Shipping on all orders of $75 USD/$112.50 AUD or above
$5 for Shipping on orders under $75 USD/$112.50 AUD.
Ships from the US via DHL, delivered by Australia Post|| 10 – 20 Business Days

United Kingdom, Italy, Germany, France, Ireland
Free Shipping on all orders of £60 or above
£5 for Shipping on orders under £60
Ships from the US via DHL, delivered by Local Post|| 7 – 10 Business Days

Malaysia
Free Shipping on all orders of $75 USD
$5 for Shipping on orders under $75 USD
Ships from the US via DHL, delivered by Malaysia Post||
 10-15 Business Days

Singapore
Free Shipping on all orders of $75 USD
$5 for Shipping on orders under $75 USD
Ships from the US via DHL, delivered by Singapore Post|| 10-15 Business Days

Belgium, Croatia, Denmark, Estonia, Finland, Gibraltar, Hong Kong, Hungary, Israel, Japan, Latvia, Lithuania, Luxembourg, Malta, New Zealand, Netherlands, Portugal, Russia, South Korea, Spain, Sweden, and Switzerland
$5 for Shipping or Free Shipping on all orders of $75 USD or above
Ships from the US via DHL, delivered by Local Post Office Post||
 7 – 21 Business Days

All other international destinations
Free Shipping on all orders of $100 USD or above

Ships from US via DHL, delivered by DHL or Local Post Office ||
 5 – 21 Business Days
We are not shipping to Mexico or the Philippines at this time.

If you have questions, please email [email protected].

How are REVIVE Essential Oils processed?

All REVIVE Essential Oils are Steam Distilled and are the first distillation except REVIVE Citrus Essential Oils.  REVIVE Citrus Essential Oils (Orange, Tangerine, Grapefruit, Lemon, etc) are cold-pressed and not steam distilled.

All REVIVE Essential Oils are processed using the state of the art techniques and processes.

Where is REVIVE made?

REVIVE is proudly bottled in the United States.

REVIVE is made 100% from plants.  We source these plants from around the world. We go to the best country for each specific oil to ensure we’re getting the highest quality plants.   These plants are sustainably harvested from around the world and brought to the United States for quality testing before bottling.

Can I buy REVIVE Oils at Whole Foods, Target, Walmart?

REVIVE Essential Oils are not sold in Whole Foods, Target, or Walmart.  REVIVE Oils are available only on our website.  This allows us to eliminate all the cost and profit that those middlemen take, sell for less directly to you, and therefore charge you less while still making a profit for ourselves.

I don’t see a product I want. What should I do?

 Email us at [email protected]!  We release new products every month solely based on the number of customers asking for it!  We want to make you a happy customer, tell us how to do that :-).

TOP QUESTIONS

Are REVIVE Oils & Blends 100% Guaranteed Pure Therapeutic Grade (GPTG)?

Yes. We use REVIVE Essential Oils everyday ourselves, with our kids and families. So quality is of paramount importance to us too. All of REVIVE’s Oils are 100% pure therapeutic grade, free from any additives, adulterants, fillers, synthetics, or dilutions. They are of the highest quality.

What is the REVIVE Guarantee?

We use REVIVE Essential Oils everyday ourselves, with our kids and families. We love REVIVE Essential Oils and think you will too. We’re so confident, we offer free returns. Simply return your opened or unopened bottles for a full refund within 100 days of purchase, no questions asked. We pay the cost of return shipping too.

Why is REVIVE cheaper than the MLM Brands?

MLM Brands are expensive by design. Up to half of the price of purchasing MLM Essential Oils & Blends goes to MLM advocates. These MLM advocates are expensive and make essential oils more expensive for you.  In fact, you’re paying twice the price you should when buying Essential Oils from an MLM.

They’ll tell you that you’re paying for quality but you’re actually paying for the MLM.

This is why we’ve created REVIVE. REVIVE is sold directly from our website and delivered to your door. We sell directly to you which means we can have the same high quality essential oils but sell them at a cheaper price because we are passing on the savings directly to you.

What is the REVIVE Oil of the Month Club?

The REVIVE Oil of the Month Club is a subscription.  Subscribers get a full sized brand new Essential Oil every month. The Oil is a surprise! Get access to some of the highest quality oils we don’t sell anywhere else like Chamomile, Ylang Ylang, Helichrysum, Sandalwood, Myrrh, and dozens of other REVIVE Essential Oils!

You can cancel your subscription at any time.  You can skip a month or two months or three months at anytime.

See more here: https://www.revive-eo.com/product/revive-oil-of-the-month-club/

Are REVIVE Essential Oils organic?

REVIVE Essential Oils are either organic or wildcrafted (gathered from plants that grow in the wild). REVIVE Oils are sourced from locally owned farms around the world. REVIVE Essential Oils are then distilled, tested, and bottled in small batches in the United States.

Are REVIVE Essential Oils safe to ingest?

Yes, REVIVE Essential Oils & Blends are high quality, pure, and therefore safe to ingest.  Each Oil & Blend indicates if it’s safe to ingest on the Oil webpage.  Look for the “Internally” label on the Oil Page.  For example, see the “Internally” label on the Copaiba page: https://www.revive-eo.com/product/copaiba-essential-oils/

Some of the most popular REVIVE Essential Oils & Blends are safe to ingest: Lavender, Lemon, Peppermint, Frankincense, Copaiba, Ylang Ylang Complete, Orange, Grapefruit, Ginger, Oregano, Lemongrass, Cinnamon Bark, Digest Easy, Immunity Boost.

Is there a yearly fee? Or a monthly minimum?

There are no monthly or yearly fees. There are no monthly minimums. Buy what you use.

We created REVIVE to create a company without these arm twisting gimmicks.

Where is REVIVE made?

REVIVE is proudly bottled in the United States.

REVIVE is made 100% from plants.  We source these plants from around the world. We go to the best country for each specific oil to ensure we’re getting the highest quality plants.   These plants are sustainably harvested from around the world and brought to the United States for quality testing before bottling.

How much is shipping? (Hint: it's free!)

We offer free shipping on all orders in the United States and Canada. We also offer free shipping to to APOs. (We also pay all Canadian & Australian customs & duties). Click here for more information

If you’re not in the US or Canada and want REVIVE Oils or Blends, check out the answer below!

Australia
Free Shipping on all orders of $75 USD/$112.50 AUD or above
$5 for Shipping on orders under $75 USD/$112.50 AUD.
Ships from the US via DHL, delivered by Australia Post|| 7 – 10 Business Days

United Kingdom, Italy, Germany, France, Ireland
Free Shipping on all orders of £60 or above
£5 for Shipping on orders under £60
Ships from the US via DHL, delivered by Local Post|| 7 – 10 Business Days

Malaysia
Free Shipping on all orders of $75 USD
$5 for Shipping on orders under $75 USD
Ships from the US via DHL, delivered by Malaysia Post||
 7 – 10 Business Days

Singapore
Free Shipping on all orders of $75 USD
$5 for Shipping on orders under $75 USD
Ships from the US via DHL, delivered by Singapore Post|| 
7 – 10 Business Days

Belgium, Croatia, Denmark, Estonia, Finland, Gibraltar, Hong Kong, Hungary, Israel, Japan, Latvia, Lithuania, Luxembourg, Malta, New Zealand, Netherlands, Portugal, Russia, South Korea, Spain, Sweden, and Switzerland
Free Shipping on all orders of $75 USD
$5 for Shipping on orders under $75 USD
Ships from the US via DHL, delivered by Local Post Office Post||
 7 – 21 Business Days

All other international destinations
Free Shipping on all orders of $100 USD or above

Ships from US via DHL, delivered by DHL or Local Post Office ||
 5 – 21 Business Days
We are not shipping to Mexico or the Philippines at this time.

If you have questions, please email [email protected].

Click here for more information

If you have questions, please email [email protected].

What is your return policy?

We offer free returns for USA and Canada. For a full refund, simply email us within 100 days of purchase and we will send you a free prepaid label for your opened or unopened bottles.

If you live outside of USA or Canada, simply email us within 100 days of purchase, and we will authorize your full refund for your opened or unopened bottles. Shipping and duties paid by you.

What Essential Oils are in the REVIVE Blends?

REVIVE Allergy Relief is a proprietary blend of our Eucalyptus, Rosemary, Lavender, Peppermint, and Hyssop Essential Oils

REVIVE Breathe Easy is a proprietary blend of our Eucalyptus, Myrtle, Marjoram, Pine, Lavender, Cypress, Black Spruce, Peppermint Essential Oils

REVIVE Clean is a proprietary blend of our Lemon Eucalyptus, Clove, Lemon Myrtle, Lemon, Oregano, Thyme, Rosemary, Sage, Palmarosa, Lavender Essential Oils

REVIVE Digest Easy is a proprietary blend of our Peppermint, Ginger, Tarragon, Fennel, Caraway, Coriander, and Star Anise Essential Oils

REVIVE Energy is a proprietary blend of our Lavender Oil, Sweet Orange Oil, Osmanthus Extract, Amyris Oil, Litsea Oil, Ylang Ylang Oil, and Violet Extract

REVIVE Headache Relief is a proprietary blend of our Eucalyptus, Rosemary, Lavender, Peppermint, and Hyssop Essential Oils

REVIVE Immunity Boost (Thieves) is a proprietary blend of our Clove, Lemon, Eucalyptus, Rosemary, Cinnamomum Essential Oils

REVIVE Pain Relief is a proprietary blend of our Wintergreen, Clove, Peppermint, and Helichrysum Essential Oils

REVIVE Sleep is a proprietary blend of our Lime, Patchouli, Cedarwood, Palmarosa, Thyme, and Juniper Essential Oils

REVIVE Stress Relief is a proprietary blend of our Wild Crafted Lavender, Rosemary, Eucalyptus, Fir, Naiouli, Tea Tree, and Peppermint Super Essential Oils

USAGE

Can I use essential oils while pregnant?

Please consult your physician.

Do essential oils need to be diluted before used topically?

Yes. Diluting essential oils with carrier oils means the essential oil will last longer (saving you $$) and be more gentle on your skin.

Where is it made?

Revive is proudly bottled in the United States. The fruits, flowers, resins, trees and spices are sustainably harvested from around the world and brought to the United States for quality testing before bottling. 

USAGE

Can I use essential oils while pregnant?

Please consult your physician.

Do essential oils need to be diluted before used topically?

Yes. Diluting essential oils with carrier oils means the essential oil will last longer (saving you $$) and be more gentle on your skin. 

Where is it made?

Native Revive is proudly bottled in the United States. The fruits, flowers, resins, trees and spices are sustainably harvested from around the world and brought to the United States for quality testing before bottling. 

SHIPPING & RETURNS

How much is shipping? (Hint: it's free!)

We offer free shipping on all orders. We ship to the United States and Canada.

If you’re not in the US or Canada and want REVIVE Oils or Blends, email us and we’ll see what we can do!

Do you ship internationally?

Australia
Free Shipping on all orders of $75 USD/$112.50 AUD or above
$5 for Shipping on orders under $75 USD/$112.50 AUD.
Ships from the US via DHL, delivered by Australia Post|| 10 – 20 Business Days

United Kingdom, Italy, Germany, France, Ireland
Free Shipping on all orders of £60 or above
£5 for Shipping on orders under £60
Ships from the US via DHL, delivered by Local Post|| 7 – 10 Business Days

Malaysia
Free Shipping on all orders of $75 USD
$5 for Shipping on orders under $75 USD
Ships from the US via DHL, delivered by Malaysia Post||
 10-15 Business Days

Singapore
Free Shipping on all orders of $75 USD
$5 for Shipping on orders under $75 USD
Ships from the US via DHL, delivered by Singapore Post|| 20 – 25 Business Days

Belgium, Croatia, Denmark, Estonia, Finland, Gibraltar, Hong Kong, Hungary, Israel, Japan, Latvia, Lithuania, Luxembourg, Malta, New Zealand, Netherlands, Portugal, Russia, South Korea, Spain, Sweden, and Switzerland
$5 for Shipping or Free Shipping on all orders of $75 USD or above
Ships from the US via DHL, delivered by Local Post Office Post||
 7 – 21 Business Days

All other international destinations
Free Shipping on all orders of $100 USD or above

Ships from US via DHL, delivered by DHL or Local Post Office ||
 5 – 21 Business Days
We are not shipping to Mexico or the Philippines at this time.

If you have questions, please email [email protected].

How can I track my order?

We ship your order within 1 to 3 business days of you placing your order.  When we ship the order, you’ll get an email with your tracking number.  You can also track order by entering your order number here.

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment. 

Can I expedite my order?

Yes!

We offer USPS 3 Business Day Shipping within the United States for $15, regardless of the size of your order. This allows for you to receive your package 3 business days after it is shipped. Expedited shipping fees are non-refundable. Orders placed before 10am PST will ship same business day. Orders placed after 10am PST will ship next business day.

Please note that if you are shipping to Hawaii, Alaska, an APO/FPO, or a US Territory, expedited shipping may take additional time but will be faster than our free shipping method.

(June 2020, At this time USPS is not guaranteeing 3 Day Shipments but it is the fastest way to receive your order)

What is your return policy?

We offer free returns for USA and Canada. For a full refund, simply email us within 100 days of purchase and we will send you a free prepaid label for your opened or unopened bottles.

If you live outside of USA or Canada, simply email us within 100 days of purchase, and we will authorize your full refund for your opened or unopened bottles. Shipping and duties paid by you.

How long will it take to get my package?

We ship within 1 to 3 business days. Depending on where you live, you will receive your package within 1 to 5 business days after we ship for USA orders. Canada orders shipping takes 7 – 10 business days. 

Do you allow for exchanges?

Yes!  You can exchange your opened or unopened bottles within 100 days of purchase, no questions asked. We pay all shipping costs.

Simply email us at [email protected] with your Order ID and what you’d like to exchange and what you’d like to exchange it for.  We’ll then process your exchange for you!

SHIPPING & RETURNS

How much is shipping? (Hint: it's free!)

We offer free shipping on all orders. We ship to the United States and Canada.

If you’re not in the US or Canada and want REVIVE Oils or Blends, go to www.revive-eo.com/shipping/ for more information

How can I track my order?

We ship your order within 1 to 3 business days of you placing your order.  When we ship the order, you’ll get an email with your tracking number.  You can also track order by entering your order number here.

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment.

Can I expedite my order?

Yes!

We offer UPS 3 Business Day Shipping within the United States for $15, regardless of the size of your order. This allows for you to receive your package 3 business days after it is shipped. Expedited shipping fees are non-refundable. Orders shipped before 10am PST will ship same business day. Orders shipped after 10amPST will ship the next business day.

Please note that if you are shipping to Hawaii, Alaska, an APO/FPO, or a US Territory, expedited shipping may take additional time but will be faster than our free shipping method.

(June 2020, UPS is not guaranteeing 3 day shipments but it is the fastest way to receive your order)

What is your return policy?

We offer free returns for USA and Canada. For a full refund, simply email us within 100 days of purchase and we will send you a free prepaid label for your opened or unopened bottles.

If you live outside of USA or Canada, simply email us within 100 days of purchase, and we will authorize your full refund for your opened or unopened bottles. Shipping and duties paid by you.

How long will it take to get my package?

We ship within 1 to 3 business days. Depending on where you live, you will receive your package within 1 to 5 business days after we ship for USA orders. Canada orders is 7 – 10 business days.

Do you allow for exchanges?

Yes!  You can exchange your opened or unopened bottles one time within 100 days of purchase, no questions asked. We pay all shipping costs.

Got more questions? Contact us.