Shipping FAQ

Shipping

We offer free shipping on all orders in the United States & Canada.  We ship packages Monday – Friday (Yay!). Orders placed Monday- Friday before 2PM EST typically ship on the same day.  Orders placed after 2PM EST ship the next business day.

You can track your order by entering your order number here.

United States || Standard Shipping || 3 – 8 Business Days

0.0 lb – .15oz = FREE (Shipped via USPS)

1lb+ = FREE (Shipped via DHL & USPS)

United States || 2 Day Shipping || 2 Business Days (If ordered by 2pm EST)

0.0 lb and up = $15 (shipped via UPS)

Canada || Standard Shipping || 7 – 10 Business Days

0.0 lb and up = FREE (DHL in US to Canada Post)
Please email [email protected] for more information.

Canada || 3 Day Shipping || 3 Business Days (If ordered by 2pm EST)

0.0 lb and up = $20 CAD
Please email [email protected] for more information.

Track my Order

When we ship the order, you’ll get an email with your tracking number.  You can also track order by entering your order number here.

Is your package behind schedule? Please email [email protected] and we will help you track it down <3

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment.

International Shipping

Australia || DHL in US to Australia Post|| 7 – 10 Business Days

Germany || DHL in US to Germany Post|| 7 – 10 Business Days

United Kingdom || DHL in US to United Kingdom Post|| 7 – 10 Business Days

All other international destinations || DHL in US —> Local Post Office in Foreign Country|| 7 – 21 Business Days

Damaged, defective, or incorrect product(s)

Please email us at [email protected] and we will make the situation right as quickly as we can <3. To speed up the process please include as much information that you have (e.g., order number, description of problem, picture of the damaged, defective or incorrect item(s) received)

USA & Canada Shipping

We offer free shipping on all orders in the United States & Canada.  We ship packages Monday – Friday (Yay!). Orders placed Monday- Friday before 2PM EST typically ship on the same day.  Orders placed after 2PM EST ship the next business day.

You can track your order by entering your order number here.

United States || Standard Shipping || 3 – 8 Business Days

0.0 lb – .15oz = FREE (Shipped via USPS)

1lb+ = FREE (Shipped via DHL & USPS)

United States || 2 Day Shipping || 2 Business Days (If ordered by 2pm EST)

0.0 lb and up = $15 (Shipped via UPS)

Canada || Standard Shipping || 7 – 10 Business Days

0.0 lb and up = FREE (DHL in US to Canada Post)

Canada || 3 Day Shipping || 3 Business Days (If ordered by 2pm EST)

0.0 lb and up = $20 CAD
Please email [email protected] for more information

Track my Order

When we ship the order, you’ll get an email with your tracking number.  You can also track order by entering your order number here.

Is your package behind schedule? Please email [email protected] and we will help you track it down <3

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment.

International Shipping

Australia || DHL in US to Australia Post|| 7 – 10 Business Days

Germany || DHL in US to Germany Post|| 7 – 10 Business Days

United Kingdom || DHL in US to United Kingdom Post|| 7 – 10 Business Days

All other international destinations || DHL in US —> Local Post Office in Foreign Country|| 7 – 21 Business Days

Damaged, defective, or incorrect product(s)

Please email us at [email protected] and we will make the situation right as quickly as we can <3. To speed up the process please include as much information that you have (e.g., order number, description of problem, picture of the damaged, defective or incorrect item(s) received)