Healthy Hair
Get the luscious locks you have always wanted! This multi-tasking hair treatment was formulated with 15 of the best oils to infuse your hair with healthy, hydrating nutrients and stimulate new growth at the same time! For hair that looks salon-worthy with all the shine and none of the chemicals.
We recommend you use this Healthy Hair regularly (every time you wash your hair)! Therefore, we're making it a great deal to subscribe – save 30% when you subscribe!!!!
Free Shipping & Returns
GC/MS tested (Quality Tested)
No MLM Hassle
$29.00 / month
Benefits
Benefits
- Improves hair health while stimulating new growth.
- Repairs and hydrates hair
- Smooths frizz and boosts shine
- Prevents split ends and breakage
- Soothes and moisturizes scalp
- Good for all hair types and safe for daily use
- 100% Natural Ingredients - No sulphates, parabens, phthalates, synthetic fragrance, PEGs, SLSs that other hair treatments contain!
Directions for Use
Directions for use:
- Place 5-10 drops on your fingertips or scalp and work oil into your scalp and roots gently in a circular motion. Allow the oil to absorb for 5 minutes then wash hair as normal.
- For intensive treatment, place 5-10 drops of oil to your palm and work into your scalp. Cover your head with a towel or shower cap overnight. Wash hair as you normally would the next morning.
Ingredients
REVIVE Healthy Hair is a proprietary blend of Rosemary, Lavender, Atlas Cedar, Thyme, Peppermint, Geranium, Tea Tree, and Lemongrass Essential Oils with Golden Jojoba, MCT, Avocado, Rosehip, Argan, Castor, and Vitamin E Carrier Oils.
Safety
Possible skin sensitivity. If you are pregnant, nursing, or under a doctor’s care, consult your physician. Avoid contact with eyes, inner ears, and sensitive areas.







Love this Product I use this about three times per week. In the last six months, my hair loss has stopped, and my ponytail is thicker. I really believe it’s helping me!
The Best! My husband loves the "smell". I love the way my hair grows and feels! It is a wonderful product.
Healthy Hair I have seen some new growth since using healthy hair!
Chemo growth = AMAZING I watched my hair painful start to regrow after chemo. About 3 months in I purchased this product not expecting month. The rate at which my hair began to grow and the thickness is unparalleled! I get so many comments on how fast my hair has grown back and healthy my hair looks! I have been using almost daily for 3 months now and just purchased 2 more bottles!
1674 reviews for REVIVE Essential Oils
A-plus plus! Love the healthy hair oil - great product and smells absolutely amazing! But the real reason I’m leaving a review is their outstanding customer service. Real people respond in real time with courtesy, kindness and excellence. Wish more companies were like this. Will definitely be ordering from Revive again.
Healthy Hair I have thyroid disease my hair was really thinning, started using Healthy hair my scalp feels so clean & I see baby hairs growing. Thanks so much
Amazing Growth My hair has grown so much. Is super soft, silky, and healthy. My hairdresser even asked what I was doing because it looks so beautiful!
Amazing growth visible I’ve been using healthy hair for six months to a year. I try to be very consistent using nightly and sometimes in the mornings as well. I apply it to my eyebrows and temple area and my results are excellent. My eyebrows were nearly nonexistent and now they’re visible and I’m using only minimal eyebrow pencil, same thing with the temples I have new hair growth consistently and it has filled in well enough that I’m very pleased and will continue using healthy hair oil, hopefully the rest of my life!
Great Hair! My hair has been thinning since my 60's. I'm 68 now and it was getting worse. I started the Healthy Hair and I have hair growing back. I'm started a 2nd bottle. My new hair is about 2 inches long now. I just love this oil.
Great serum Purchased this hair growth serum thinking well, I’ve tried almost everything, and already after 2 weeks I can see little sprouts of hair, especially noticeable in the front hairline above the forehead. Not sure why it started to come out, just noticed large amounts of hair in my brushes and then in the shower plug,and it was a lot of hair.. I was seriously thinking about looking for a good wig. Will keep using this product for a very long time.
Less Shedding I have been using this for a few years. It definitely helps with less shedding when I wash my hair. The smell isn't good but you use it before washing your hair, so not a big deal. I usually leave it in for about an hour before washing my hair.
This is the real deal I've been using the Healthy Hair off and on for awhile now, wasn't sure it was helping to stopped it. My hair got dull and lifeless, it just never looked good. Then the amount of hair I was losing each shower was starting to scare me. Then I remembered I had this in my medicine cabinet, I remembered that I didn't have as much breakage when I was using it. So yesterday was the 4th time again and holy crap! My hair looks phenomenal! I've been getting hair compliments for 2 weeks! The hair loss still isn't much better yet, but to be fair I have Hashimotos and some other stuff going on, but I think down the road it will slow down. I'm not going without this again, subscribing!!
Hair oil 5 star! I’ve tried a lot of different oils and treatments for my hair. I’m 37 now and my hair has changed a bit. Although still very long, I have been experiencing thinning and dryness along with my scalp getting oily and feeling itchy soon after a wash. When I use this oil minutes before washing, my hair ends up being incredibly soft and scalp no longer feeling itchy. My hair looks shiny and stays nice for a couple days, and the fall out I was experiencing has halted. I did try it over night once, and did not like that effect. It seemed like my hair had oil stuck in it for a few washes.. but overall, I like this hair oil.
I'm loving it I've used it about 4 times and so far so good! It smells wonderful and I'm starting to notice that my hair feels silkier. With more use, I'm hoping to see less hair loss when I comb through my hair.
It works! I’ve been using Healthy Hair and my hair is shiny, soft and feels fuller.
Recommend trying I have only been using this product for a couple of months, but I have already noticed a difference in my hair. It feels and looks healthier.
Amazing for chemo hair regrowth I have been using the Revive hair on my scalp almost everyday for 3 months since my hair started growing back from chemo and stem cell transplant. I get so many compliments on how thick and healthy my hair looks and people are amazed at how fast it is growing back. I usually rub into my hair and scalp when I get out of bed and leave in until I shower and wash my hair with shampoo and conditioner recommended by my hair stylist for hair regrowth. I wish it was less expensive but honestly it has been worth every penny!
Yay for healthy hair It smells good plus it's made a huge difference in my hair. I see great hair growth with it!
Amazing! The Healthy Hair is amazing! Different medications I take, one of the side effects is could cause dry scalp (dandruff) After only using Healthy Hair twice my dandruff has gone away.
This is working Mu hair has been falling out and breaking at the hair line. Now I see the hair line hairs growing and not sticking up anymore.
AMAZING! I've been using this stuff for a year and a half. At first I wasn't too sure about it as I have thin hair but it has done such amazing things for my hair! It's growing faster-for the first time I'm letting it grow past my shoulders- and it's coming in thicker than it ever has. It's a slow process but this stuff is truly amazing!!
Love this oil!!! I am a 71 year old woman that lost a lot of hair due to the Covid virus. My hair had become very thin. After using Healthy Hair for approximately four months, I have really noticed a difference. I try to use the oils before every hair washing, and sometimes left on up to two hours. I have a lot of new hair growth and my hair has become thicker. I totally love this product and highly recommend it!!!
Really works I am 71 and had lost quite a bit of hair due to Covid virus. My hair became very thin. I started using Healthy Hair about four months ago, trying to use atleast before every other hair wash leaving in as long as I could (sometimes up to 2 hours). I now have a lot of new hair growth and my hair is getting thicker!!! I absolutely love this product and highly recommend!!!!
Just a beginner REVIVE is quick to ship and receive orders. I am new to using oils but I want to eliminate chemical as much as possible. I used another brand for cleaning THIEVES but it was just to expensive. I am trying the facial set now and so far happy with it. I also got the cuticle oil and it is fabulous I had teeible hangnails and dry cuticles noticed a difference in one night of use. Thank you.
great stuff! I'M A BELIEVER! I did not believe the hype. However, I figured I would give it a try because 1) I have less than (ahem) satisfactory hair, especially at my age when the hair you want disappears, and the hair you don't grows with a vengeance; 2) I have been very happy with the many REVIVE products I have ordered and used.
My hair has not looked this good in years! Probably more like decades!
I massaged the oil through my hair and scalp on a morning I was not expecting to be seen or to go anywhere (so much for those plans...but I digress). Then that night I washed with shampoo as usual. I was stunned by the results the next day. That was two weeks ago and my hair is still looking great.
THANK YOU, REVIVE!!
Awesome product I am post menopause and for years I have been losing hair to the point that the crown was getting bald. I have very fine, blonde hair to begin with. I bit the bullet & paid $2000 for a course of 4 PRP treatments, which worked, but it went up to 600 per treatment and you had to keep doing the treatments every 3 months forever. I stopped the treatments and the thinning started again. I can't afford PRP so I looked into natural treatments leading me to essential oils. Then issue was which one was the best out of the myriad of oils on the market? I luckily have worked in Mastiff rescue with someone who is also in the medical industry whose been using Revive EO's for years and she posted about her order one day so I asked her about it. She had nothing but good history with them along with, educated & medical grade advice about the product so I ordered the Healthy Hair to begin with and have since added other items recently. I waited until over 3 months have passed to review HH to make sure my results were solid and I can now tell you, without any doubt, that Healthy Hair IS working as well as or better than the PRP. I have so much new hair growth everywhere and it started almost immediately, which I never expected! My husband said he has noticed how much thicker my hair is in the past 3 month+ period. My hair is also more conditioned than it was before too. I leave the oils on for several hours at a time and sometimes all day or overnight and I use a soft, but firm, bristled brush and "scrub" the oil into my scalp which has also helped to stimulate the scalp and work the oils in and through the hair itself. I am very happy with HH and suggest anyone needing to regrow, or keep, the hair they have as they age should give it a try. All I can say is ....it's working for me. I will be contine to use Healthy Hair as long as it continues to keep my hair as full as it can be.
Amazing Started my second bottle.! My hairdresser could not believe the growth of my hair! It has thicken up and I am not brushing out as much hair. It's stronger and feels thicker. I use it about every 3-4 days. Leave it on for 30 minutes then shower.
Great! I love Healthy Hair! I didn't think it would make a difference but it really did. My hair is definitely healthier and is softer. The oil smells great and I like to put it on before I go to bed and wash my hair in the morning.
Relieve the Dryness Healthy hair has helped me put moisture back into my scalp. I have short hair and need to wash daily. As soon as I rub this oil into my scalp at night, I feel immediate relief from the dryness. Thank you!
GREAT STUFF! I Love the Healthy Hair oil! It does wonders for my hair. It's already thick & voluminous, but it helps so much with the frizz. It's a bonus*** for all around hair & scalp health. 5 stars 🌟 !!
Healthy hair This product really works! The oils used work together to build my hair up. Shining hair. Growing even in the winter. My hair was so thin and breaking. After two weeks of using healthy hair, two times a week, I am amazed at the fullness and shine! I will continue to use this product. I am even going to buy extra to give to my family and friends!!
Better frizz control Used twice. frizzies seem to be improving...
Amazing result's! I mix this with a tbsp of castor oil warmed up and use as a deep oiling mask and the results are incredible.
High Hopes I've only been using this a couple of weeks but, when I do my hair feels healthier and stronger. Looking forward to continuing the product for further hair health.
Wonderful product I have been using this product for about 10 weeks now. I used it 2-3 times a week for about 3 weeks now I just use it once a week. Before I used Healthy Hair my scalp was a mess. It was so dry and flaky I couldn’t even wear a dark shirt. It was embarrassing. I tried many things then figured I’d try Healthy Hair. After my first application the itchiness stopped. I went to get my hair done after using it for 2 weeks and my hairdresser said my scalp was so much healthier. Then I got my hair done after using this for 9 weeks and my hairdresser was so excited to look at my scalp (she bought some too) she said she could see new growth and my scalp was still nice and healthy. I only had one small spot that was flaky. I get compliments on my hair daily. It is so much fuller and shiny. I would recommend this to anyone wanting Healthy Hair!!
Amazing product! I was loosing so much my hair that I was at the point to be afraid to take my shower and seeing all those lost hairs in my hands. The first time I tried the product, I could not believe the difference! I though that it was probably just a coincidence. But no! Since I have started using this product, ( 2 weeks) my hair lost improve by at least 70%! This is just amazing. Plus it smells very good and it’s natural.
This company is the best ! Their products are awesome, their clientele services is unbelievable and their price are really good. They really care about their costumers. So hard to find a company like this these days.
Watch out Rapunzel This product is great for hair growth. Amazing product. Highly recommend. My title of rapunzel might be overstated. However my hairdresser did notice mh hair grew more than usual and looked healthier! I recommend it to everyone.
Amazing for hair and skin After reading a review that this product not only helps with hair thinning, but also sensitive skin, I decided to give it a try. Wow. It works. I have been going to a dermatologist for minor rosacea and sensitivity. This has worked better than anything prescribed or over the counter that I have ever tried. (not medical advice, just my opinion) And it makes my hair very shiny too!
Perfection The best on the market for leave in hair oil for scalp health and split end repair. Don’t sleep on it without a silk pillow as it’s not good for your hair. Smells so good and is well priced. Only tip is to not use it as an everyday leave in oil as it is too thick and better as a treatment.
Hair Better I've used this 3 times now & noticed that my hair looks better. Recently I tried a new conditioner once & a lot of hair fell out, I quit using it. Using Healthy Hair, less is falling out each time. It also smells great. I will continue to use it!
New Hair Growth Menopause started losing my hair I had bald spots forming. I had tried many things, this one actually works. It is not an overnight or a new full head of hair in one month. After a few weeks of use I noticed new hair growing where the bald spots are. In the 2nd month, I noticed new hair growing all over my head making my very thin hair start to feel thick again.
I feel like this has really helped to improve my hair and encourage new growth while increasing shine and strength! Love it!
Awesome product! The first time using this my hair was shiny and soft! I love it! I have course hair so it's really hard to get it to shine. I will be getting this regularly.
Healthy Hair This oil blend is lovely for your scalp and hair. I have been using it about a month and noticed my hair is more shiny and looks healthier. Hoping for new hair growth too, but have not noticed a change yet. I will continue using this because it feels like a spa day when I do.
🤩 wow! I’ve gone very silver grey and my part has thinned with age. A few drops the night before I shampoo is soothing, smells wonderful, helps me sleep and calms my scalp. I have seen new hair growth within the first 4 uses and love this product. It does stain my very white hair but a purple shampoo fixes that. Highly recommended.
Wow this works I’m 56 and in menopause with the hair loss. My hair has always been super thick and lush but going silver caused my part and hairline to look thin. I love the oils so I decided to give the hair oil a shot. It smells so good and after two weeks I have all new growth around my part. It’s still silver and soft but coming in even. I also notice when I brush I’m not loosing as much. I also notice the oil stays in my longer hair after I wash and it smells so good. Highly recommend.
Healthy hair Love for hair and dace
Healthy hair is legit! This has turned my hair around!! I struggled for years, trying to find a product to help my hair. My hair was very breakage prone and wouldn't grow at all past a certain point. Then one day I went into my hair stylist and she was amazed at how my hair changed and how healthy it looked.
Healthy Hair Has anyone tried this on your eyebrows?
Healthy hair is a lovely product… I’m hoping it will improve and thicken my hair
Convert! So glad I switched from a MLM to Revive. Great customer service & quality!
Perfect Customer Service I have been using essential oils for 15 years for headaches, stomach aches, bee stings, mosquito repellent, ear infections, athletes foot, and many more. Revive oils are effective and pure. I love that I don't have to worry about my order because the customer service is perfect!
Damaged Product This is the best company I have ordered from that has given a replacement at no charge! Wow! I definitely will order again! I really like the products, and thanks again for great service!
Thank you!! I purchased Revive deodorant. I love this product. Thank you for making great products at a great price!
Great Customer Service! A slight computer problem resulted in my being charged twice for my order. I emailed Revive with the details and within minutes, the issue was resolved and my second charge was refunded. No problems, no questions asked- just politeness, kindness and an amazingly quick solution to resolve the issue. I’m more than impressed!
Revive made it right! I've just had one of the best customer service responses ever! I had a shipment issue, and my order was sent to the wrong zip code. I thought I had fixed it, but it happened again. When I wrote a note about the issue, Revive responded within 24 hours. They canceled out the "lost" order and sent me a duplicate order with every oil I had ordered! I don't see genuine customer service in this crazy, fast-paced world, but Revive has restored my confidence!
Awesome Job!! I placed an order, but I never got an email or any updates about the order. I emailed Revive and told them I had a copy of the receipt but couldn’t find the order on my account or any shipping information. Within 24 hours Jessica emailed me back and said she had located my order and that it was on the way. I HAD ENTERED MY EMAIL WRONG. But she spent the time needed to locate it. My error but they fixed it. Customer service is AWESOME.
Best Customer Service The best customer service I've ever seen! Every issue I had they corrected fast, and they were so super nice and helpful. I'm glad I found a company that cares for their customers. I have used others, but these are quality products and reasonably priced!
Excellent Customer Service & Excellent Product REVIVE, is a breath of fresh air, literally! Recently, I placed an order with one item, of which, I didn’t realize, I already had. I tried to cancel the order for that particular item and perhaps replace it with something else, but it had already been shipped. They immediately reached out to me and went way above and beyond! They are a class act! How nice to work with a true company that not only stands behind their product, but their customers, as well! I give them 10 stars!!
Great for Gifting I love it so much for gifting to friends and family!
Great Product, Great Customer Service! I love everything that I’ve purchased from Revive! I intended to delay the refill on one item because I still had more than half the bottle, but the subscription renewal occurred before I could alter the delivery frequency. I reached out to customer service to try and cancel the reorder, thinking that it would be too late by the time anyone got back to me. To my pleasant surprise, I received a response from Kaylie with a refund, less than 24 hours later on a Sunday, no less. Thank you, Revive, for having a great line, fair pricing, & wonderful customer service!
Great Engineering! I came here to thank whomever is responsible for thinking about the engineering of the bottle that holds the laundry soap...I just grabbed a pair of scissors, ready to do whatever damage was necessary in order to get at the liquid at the bottom of the bottle (that would not some out of the spout no matter what I did). Much to my surprise, the spout easily detached and I was able to pour out liquid for two more loads. Great job Revive!! As a mama who detests waste, you get 10 stars for this!!
Best customer service I have ever received! I had a problem with my order. Jessica went above & beyond. I have never received such a fantastic customer service experience! Thank you!
Love Revive Oils Everything from the ordering, or needing assistance from Customer Service, to receiving and using their products has ALWAYS been a pleasant experience... Very professional staff and high quality products.
Thank You Revive!
Sore No More! May I just say that as much as I love all the products I have ordered I was literally just gobsmacked by something new I just tried. I got my order this evening and am trying for the first time "Sore No More". I have intense pain at the end of my work day due to a sedentary job in front of a computer on the phone all day. Within 10 mins of rubbing this on the affected areas I literally had no pain. I seriously cannot believe it. In all my years in medicine I've never had this happen. I'm not making this up. It's astounding. I just walked around my apartment like a person my age and not an 80 year old! Thank you Revive! I'm going to stock up!
Lavender rose deodorant OMGOODNESS! The best deodorant I’ve ever had. I’ve tried salts. I’ve tried smelly vanilla products. They never stopped the smell under my arms! This product is phenomenal. I absolutely love smelling like lavender and rose! Thank you very much! Well done!!!
Fast and wonderful The ordering, customer service, and shipping was top notch. I will buy from Revive again.
Love my Revive Essentials Oils I use oils daily for anxiety, digestive problems. I love my Revive essential oils!
Great Customer Service Customer Service provided service that was fast, with no hassle, no worries. Service above and beyond. Super pleased!!!! I Had a small issue and it was fixed immediately. No hassle and Jessica was fabulous.
BEST customer support! I had a Halo diffuser that stopped working after about 1 year of use; it had a 2 year warranty. A new diffuser was IMMEDIATELY ordered for me at no charge. Kudos to customer service rep Peter and to Revive.
Great products Quality products, and they stand by them. If there is ever an issue they make it right too!
Absolutely the best most helpful EO company I've dealt with! I just absolutely LOVE this company! First of all, best quality, variety, and prices in the business! But I wanted an IFRA report on the coffee oil so I could know if it was safe to apply to a lip scrub and Danielle with customer service not only answered in a timely manner but sent the actual document! Wow! I get more impressed with this company every time I order! Everything is always so AMAZING! Thanks so much!
Love the oils, and they have great customer service. I had trouble cancelling a subscription recently, but one contact made, and there were no problems!
Excellent product and customer service. They provided an immediate response to my concern and easy communication with customer service which is unusual in today's world!
Impressed I am a new customer and am impressed with the amazing customer service and communication with your company. An issue was so wonderfully resolved. I look forward to using the oils.
Great quality I used the young living Digi’s oil. Switched over to revive company and use the digestive one here and love it. The biggest difference was the price. The quality is great. Will definitely be ordering more oils.
100% customer service and products I love these essential oils! Customer service is great too!
Made good on my order! I moved and didn’t notify revive of my new address. My order was sent to my old address. I notified revive and they are sending me a replacement order to my new address. Awesome business practice.
Oils/help I used to do Young living 40 years ago, then doTerra for the last 6 years. Now Revive. I love having the pure GOOD oils that i can afford. I love them all. Now i am trying the cleaning products, excited to use them.
It was hard for me to make my order and i had a refund, so i didnt know how to do it. Plus im old and not” techy”. They were very good with me and helped me through my order. It was so much appreciated! Thank you so much. Love these oils, soaps, lotions, and im sure i will love the cleaning products.
Customer service EVERYTHING! I wanted to Thank customer support for the Quick response to my email :)
Customer support Very prompt and helpful!
Customer Service Revive is the best, and the customer service is awesome!
Unlike several companies it’s clear that revive value their customers because they don’t leave you hanging so to speak after the sale if some issue surfaces. And the response Unlike several other companies Revive truly values their customers. If ever there is an issue with an order they promptly respond and handle it to the customer satisfaction. Thats what I call excellent after sale service. Bravo!!! And I love and was always happy with all the essential oils I purchased. Very authentic oils and reasonably priced with no shipping whatever amount one spends.
I absolutely love these oils. I used to use another brand but Revive is considerably cheaper and smells just as good.
Ms Emotional wellness with my illnesses, and sanitizer
I accidentally chose a subscription and did not catch it for a couple of months after realizing it, when I made contact with revive they were quick to respond and cancel the subscription plus refunded both months. I appreciated their quick action to my problem.
Fabulous customer service and respectful, friendly staff! Very fast shipping and solid packaging.
Definitely recommend this company and its team!
Five stars in every category! Excellent products! Promise & Guarantee on products! Customer Service can't be beat!
Kaylie is terrific!
Revive has gone above and beyond in helping resolve my issue. Everyone was kind and helpful. So great to do business with a company that cares.
Great Customer Support Wow! I inadvertently bought the wrong oil. They made it SO EASY to return it and buy the correct one! Thanks Revive!
I cant say enough about this company. It is so rare these days to receive this kind of customer service. Not only from product but to the customer themselves. They trust you, they care about how you feel and they are just awesome. So rare, these days it goes to show there are still those that care about their customers than just a price. It's refreshing. I can't say enough. Anita
awesome stuff I used to use and expensive MLM brand and was skeptical of Revive. I did some research and tried the products... VERY pleased with everything so far, especially Sore No More!!
LOVE Revive.
I use to use Do Terra Oils and these are same quality and 1/2 the price. I am super happy. I made the switch about 1.5 ago and I used Doterra for 10 plus years.
Outstanding Customer Service Had a conflicting issue with an order. Emailed CS and I had an answer with the issue solved in a few hours! Very impressed!
Great customer service Kaylie helped me find out just what I needed to know. I was very pleased with Kaylie's help.
Missing one I recently received my package and was missing an oil, i emailed revive and they immediately responded and is shipping my order ASAP. Thank you for that quick response and also answered any other questions i had concerning my order. So thank you once again revive!!
These are a must So a few years back I would laugh at my aunt for using her essential-oils now 5 years later she has gone and passed and I was given her oils. I started having bad anxiety and thats how it all started I used them daily and what a game changer. Pinterest also gave me ideas on mixing for other issues, like my headaches and now I can't go without my oils. These are way more affordable than the brand I was given that my aunt used, and seems to help me a lot more. I cant wait to add to my collection. Happy customer
Thank you for always shipping fast..
My past order the bug spray came spilled, but I have confidence that they will fix my order.
Great company After leaving the Young Living “cult” I was lucky to find Revive oils. What a pleasure to purchase oils without any hassles or commitments. Free shipping and returns are a plus.
I’ve been very satisfied with every oil I’ve received and the customer service is exceptional. It’s so refreshing to communicate with “actual”people who respond promptly and happily resolve any issues.
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Great company So glad to find this company!
After leaving the Young Living “cult” it’s a pleasure to purchase oils directly with no hassles or commitments.
Free shipping and returns are a plus.
I have been very satisfied with the products and the customer service is exceptional. You communicate with “actual” people who resolve any issues promptly and helpfully.