4.95 out of 5 based on 1711 customer ratings
(1711 customer reviews )
 
 
 
Reusable Car Freshener
 
 
4.95 out of 5 based on 1711 customer ratings
(1711 customer reviews )

The Branch Car Diffuser

The easiest way to diffuse Essential Oils in the car! Diffuse without water, batteries, or cords! Traditional car fresheners often contain toxic chemicals that are harmful to your health, that's why we LOVE pure essential oils for a safer scenting experience.

The Road Trip kit contains a 10ml bottle of Road Trip and The Branch Car Diffuser!

How to use: Add 5-12 drops of REVIVE Essential Oil across the Wick
Insert wick into the main chamber and replace the cap.
Attach The Branch to your car vent and go!

Clip is compatible with most cars | 1 Year Warranty
Aluminum Alloy Material. 100% BPA Free.
3 Wicks Included.
0.125in x 3.22in

Instruction Manual


Free Shipping & Returns


GC/MS tested (Quality Tested)


No MLM Hassle

$6.00

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Rated 4.95 out of 5 stars

1711 reviews
Average Review
(1711 reviews) 4.95 out of 5 stars
(1657)
(36)
(7)
(7)
(4)

37 reviews for The Branch Car Diffuser

  1. Gloria S.
    VERIFIED PURCHASE
    5 out of 5

    Perfect gift for your man! I got this as a gift for my boyfriend a while back and I like it because it really blends in with the car unlike traditional car diffusers. I also love that you can easily switch scents by using essential oils on a new *provided* cotton pad that you slip into the little holder. It’s easy to use, looks cute in the car, and it’s honestly a pretty unique way to keep the car smelling right.

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  2. Coral K.
    VERIFIED PURCHASE
    5 out of 5

    Just What I Wanted! This diffuser fits snuggly onto my air vent and is so easy to use! I love the way you can adjust the openings to allow for more/less scent to be enjoyed. I really love that it's metal and not awful, cheap plastic. It feels sturdy. They say this is the last car diffuser you'll need... I sure hope that's true.

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  3. Cheryl S.
    VERIFIED PURCHASE
    5 out of 5

    Just what my car loves This little branch diffuser is perfect for cherry baby. I can change the scent as I want to and it is not over powering.

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  4. Veronica M.
    VERIFIED PURCHASE
    5 out of 5

    Car diffuser I have many essential oils, deodorant, shampoo & conditioner, and 3 portable diffusers from Revive. I love all of their products! I don’t have a vehicle but use these little guys to clip on my room fans. They are perfect for giving my space a consistent scent.

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  5. Emily C.
    VERIFIED PURCHASE
    5 out of 5

    5 star Everytime Just amazing. So much better than the big name branda and so reasonable and the best customer service around.

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  6. Casey
    VERIFIED PURCHASE
    5 out of 5

    Doesn't leak oil I have tried other car vent/cup holder diffusers, this one thus far, far exceeds the quality of previous purchases.

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  7. Michelle
    VERIFIED PURCHASE
    5 out of 5

    Great product! Great product! Works nicely in the car!

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  8. Johnna
    VERIFIED PURCHASE
    5 out of 5

    The ABSOLUTE best Car Vent Refreshner EVER This is wonder, I had one for my car, hubby loves it so much, I just ordered one for his truck…You can make the scent as strong as you want and it is TRULY refillable…ABSOLUTELY NO WASTE

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  9. 1674 reviews for REVIVE Essential Oils

  10. G M.
    VERIFIED PURCHASE
    5 out of 5

    Awesome company I previously used Doterra & Young Living essential oils. I had a massage business and used their oils regularly. I found Revive and couldn't be happier. Their prices are reasonable & inexpensive unlike Doterra & Young Living. I love the variety of oils/products as well as the discounts that they often offer. I received my order of 2 roll-ons from Revive & they had leaked. I received a reply to my email quickly & they sent replacements immediately. I really like that they enclose each individual oil in a plastic bag that will keep the oils from getting on everything within an order if they do happen to leak! Wonderful company in my opinion and "excellent" customer service. I will continue to order from them.

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  11. Katherine
    VERIFIED PURCHASE
    5 out of 5

    Great gift Bought as a Christmas gift and she loves it.

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  12. Cathy S.
    VERIFIED PURCHASE
    5 out of 5

    Car odors be gone My husband and I both have this diffuser in our vehicles. We really enjoy the fresh scent when we get in. I bought several more for Christmas gifts including essential oils.

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  13. Robin M.
    VERIFIED PURCHASE
    5 out of 5

    Love this! I love that I can use essential oils in my car! This fits and diffuses it wonderfully!

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  14. Mary f.
    VERIFIED PURCHASE
    5 out of 5

    Gifted these to my sons The Christmas scented oils , they love and the branch diffuser is small, easy to attach and makes their cars smell so good. You do have to refresh it every week, but easy to do.

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  15. Sara T.
    VERIFIED PURCHASE
    5 out of 5

    Car Oil Diffuser is Great! This is just what I was wanting. It works so well and so easy. My car smells wonderful with the Road Trip oil. Happy, happy!!

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  16. Pat T.
    VERIFIED PURCHASE
    5 out of 5

    Best Car Air Freshener! Love the convenience & the nice scent of the oils! Lasting!

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  17. Vera D.
    VERIFIED PURCHASE
    5 out of 5

    Ms I love having the smell in my car. Plus the style of the defusser is attractive on my vent.

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  18. Paula
    VERIFIED PURCHASE
    5 out of 5

    Babcock car diffuser Works great not big an ugly, nearly un noticeable except for the plant aroma which you have complete control of. You can determine the intensity of the scent by the amount of oil used and further by adjusting the job on it to how much air is moved through. You can change the scent at your whim just replace existing insert with another with a different oil. What's not to love 😊

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  19. Christine T.
    VERIFIED PURCHASE
    5 out of 5

    Car diffuser So much better than those chemical filled trees. Subtle relaxing fragrance depending on your choice of oil. Also, since they are made out of metal, I feel it is very durable and will last longer than if they were made of plastic!! I plan to order another to place in the register in my basement. I don’t go down there often so I won’t have to worry about plugging anything in the outlets!

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  20. Gayla M.
    VERIFIED PURCHASE
    5 out of 5

    This is GREAT! This is the first car air freshener that I have bought that actually works. It's hot down in Texas. I put it in the car a couple of weeks ago with essential oils on the filter and it is still working! So much better than that stale smell cars tend to have at times. Love this, thanks!

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  21. Denise D.
    VERIFIED PURCHASE
    5 out of 5

    Purity I am obsessed with most of the EO oils . I believe there are only a handful of them that I don’t like but I kept bc I don’t like to do returns. So maybe i could give them away to someone who would enjoy them. But I love all the other ones . I even have the boost concentrate for degreaser and cleaning I purchased 2 still have 1 left. Now will grab the detergent. I have 2 boxes full 1 with 10 ml / 1 with 30 ml and I am now making another order. Purity, frankensence, immunity boost are my top favs.

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  22. Penny
    VERIFIED PURCHASE
    5 out of 5

    Love this so much! This is the best car air freshener! Not only is it great because it's non toxic essential oils, it's also beautiful! I got the gold color and it adds a touch of elegance!

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  23. Phyllis G.
    VERIFIED PURCHASE
    5 out of 5

    Branch Car Diffuser-simplistic diffuser I purchased the branch diffuser for my car. It's the best air fresher I've ever used in my car. I get to choose the blend of oils I want. It works so well, I purchased another to clip on my air vent in my bedroom. I use Breath Easy to help at night.

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  24. Cathy S.
    VERIFIED PURCHASE
    5 out of 5

    Works great! I bought the car diffuser for my vehicle and love how well it works. My husband drove my SUV and immediately noticed the pleasant scent. I showed him what the source was and he said he wanted one for his truck. Well that gave me the opportunity to go back to Revive’s website and order another one plus more oils. Thanks Revive!

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  25. Rosario F.
    VERIFIED PURCHASE
    5 out of 5

    Small but mighty I love it! It's just the best size and color goes with any car interior. At first the diffuser is so discreet I couldn't remember i had put it in. I just had a wonderful scent. The oil lasts a long time on the wick. No toxic chemicals just the oil of choice.

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  26. Tula
    VERIFIED PURCHASE
    5 out of 5

    Gift I purchased a few of these as gifts and gave one to my husband. He is a coffee drinker and his car has the stench of old coffee. Mind you I am not a coffee drinker so the smell is not pleasant. Haha. He was excited to place his favorite oil in his difusser and put it in his car. I got in the other day and didn't even think about the smell of coffee and was happy to smell a fresh scent of jasmine. This Branch Car Diffuser is small, perfect size and packs a powerful punch to unpleasant odors in vehicles. Thanks Revive

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  27. Shai L.
    VERIFIED PURCHASE
    5 out of 5

    Must have!!! This is amazing!! When it’s gets to where you can’t smell as much just addd more! This has completely replaced my toxic air freshener I used to use!

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  28. Angela J.
    VERIFIED PURCHASE
    5 out of 5

    BEST Car Diffuser EVER Bought this car diffuser for my truck. I added my oils to it and WOW!! I love it! When my husband saw it and smelled it in my truck he was shocked & loved it too. He loved it so much he asked me to get him 2 for his Jeep. He’d signed up for a subscription for an AWFUL smelling diffuser and has been paying for it for quite some time - alleging that it was “all natural”. He cancelled it this morning! I love that I can adjust it to what I like and use premium essential oils…nothing toxic
    Thank you!!

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  29. Beryl C.
    VERIFIED PURCHASE
    5 out of 5

    Great efficient gadget Use this in the car, keeps it smelling good

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  30. Martha C.
    VERIFIED PURCHASE
    5 out of 5

    Smells great We recently bought the car diffuser and it’s easy and small enough not to get in the way. It’s nice to enter the car and it smells refreshing.

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  31. Molly
    VERIFIED PURCHASE
    5 out of 5

    Nice car diffuser. I like the design of this car diffuser. It is out of the way, easy to add oils. Definitely order refills so you can change out the scents with the seasons.

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  32. Maria
    VERIFIED PURCHASE
    5 out of 5

    Great experience Freaking out about this amazing products

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  33. Maria
    VERIFIED PURCHASE
    5 out of 5

    Amazing price and hood quality

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  34. Linda T.
    VERIFIED PURCHASE
    5 out of 5

    Car diffuser I love this product. I gave these to my sisters for their Birthdays. I did let them choose what scent they wanted but also bought extra filters, incase they wanted to mix it up. They love them. Would recommend this to anyone. Doesn’t matter if you have pets, children or no one but yourself in your car it is wonderful getting into the car and it smalls fresh.

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  35. Stephanie K.
    VERIFIED PURCHASE
    5 out of 5

    Rose gold! So pretty. I got the branch in rose gold. It's awesome being able to diffuse in my car. Peppermint always does the best for me!

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  36. Janeen
    VERIFIED PURCHASE
    5 out of 5

    Love everything I’ve bought so far!!!

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  37. Janina C.
    VERIFIED PURCHASE
    5 out of 5

    car diffuser Love having my favorite oils smelling up my car. So glad I bought this

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  38. Kim W.
    VERIFIED PURCHASE
    5 out of 5

    Car Diffuser LOVE THIS - With the cold winters here in Alberta I always remote start my car. When I get into my car it smells awesome (my favorite is peppermint/vanilla).
    I do find that it works best with heat than with cold air.

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  39. Amy S.
    VERIFIED PURCHASE
    5 out of 5

    Convert! So glad I switched from a MLM to Revive. Great customer service & quality!

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  40. Sara S.
    VERIFIED PURCHASE
    5 out of 5

    Perfect Customer Service I have been using essential oils for 15 years for headaches, stomach aches, bee stings, mosquito repellent, ear infections, athletes foot, and many more. Revive oils are effective and pure. I love that I don't have to worry about my order because the customer service is perfect!

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  41. Deanna H.
    VERIFIED PURCHASE
    5 out of 5

    Damaged Product This is the best company I have ordered from that has given a replacement at no charge! Wow! I definitely will order again! I really like the products, and thanks again for great service!

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  42. Debbie M.
    VERIFIED PURCHASE
    5 out of 5

    Thank you!! I purchased Revive deodorant. I love this product. Thank you for making great products at a great price!

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  43. Valerie J.
    VERIFIED PURCHASE
    5 out of 5

    Great Customer Service! A slight computer problem resulted in my being charged twice for my order. I emailed Revive with the details and within minutes, the issue was resolved and my second charge was refunded. No problems, no questions asked- just politeness, kindness and an amazingly quick solution to resolve the issue. I’m more than impressed!

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  44. Trisha S.
    VERIFIED PURCHASE
    5 out of 5

    Revive made it right! I've just had one of the best customer service responses ever! I had a shipment issue, and my order was sent to the wrong zip code. I thought I had fixed it, but it happened again. When I wrote a note about the issue, Revive responded within 24 hours. They canceled out the "lost" order and sent me a duplicate order with every oil I had ordered! I don't see genuine customer service in this crazy, fast-paced world, but Revive has restored my confidence!

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  45. Amy A.
    VERIFIED PURCHASE
    5 out of 5

    Awesome Job!! I placed an order, but I never got an email or any updates about the order. I emailed Revive and told them I had a copy of the receipt but couldn’t find the order on my account or any shipping information. Within 24 hours Jessica emailed me back and said she had located my order and that it was on the way. I HAD ENTERED MY EMAIL WRONG. But she spent the time needed to locate it. My error but they fixed it. Customer service is AWESOME.

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  46. Betty J.
    VERIFIED PURCHASE
    5 out of 5

    Best Customer Service The best customer service I've ever seen! Every issue I had they corrected fast, and they were so super nice and helpful. I'm glad I found a company that cares for their customers. I have used others, but these are quality products and reasonably priced!

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  47. Tania S.
    VERIFIED PURCHASE
    5 out of 5

    Excellent Customer Service & Excellent Product REVIVE, is a breath of fresh air, literally! Recently, I placed an order with one item, of which, I didn’t realize, I already had. I tried to cancel the order for that particular item and perhaps replace it with something else, but it had already been shipped. They immediately reached out to me and went way above and beyond! They are a class act! How nice to work with a true company that not only stands behind their product, but their customers, as well! I give them 10 stars!!

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  48. Angela R.
    VERIFIED PURCHASE
    5 out of 5

    Great for Gifting I love it so much for gifting to friends and family!

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  49. Mary A.
    VERIFIED PURCHASE
    5 out of 5

    Great Product, Great Customer Service! I love everything that I’ve purchased from Revive! I intended to delay the refill on one item because I still had more than half the bottle, but the subscription renewal occurred before I could alter the delivery frequency. I reached out to customer service to try and cancel the reorder, thinking that it would be too late by the time anyone got back to me. To my pleasant surprise, I received a response from Kaylie with a refund, less than 24 hours later on a Sunday, no less. Thank you, Revive, for having a great line, fair pricing, & wonderful customer service!

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  50. Dawn B.
    VERIFIED PURCHASE
    5 out of 5

    Great Engineering! I came here to thank whomever is responsible for thinking about the engineering of the bottle that holds the laundry soap...I just grabbed a pair of scissors, ready to do whatever damage was necessary in order to get at the liquid at the bottom of the bottle (that would not some out of the spout no matter what I did). Much to my surprise, the spout easily detached and I was able to pour out liquid for two more loads. Great job Revive!! As a mama who detests waste, you get 10 stars for this!!

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  51. Terry T.
    VERIFIED PURCHASE
    5 out of 5

    Best customer service I have ever received! I had a problem with my order. Jessica went above & beyond. I have never received such a fantastic customer service experience! Thank you!

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  52. Lynn W.
    VERIFIED PURCHASE
    5 out of 5

    Love Revive Oils Everything from the ordering, or needing assistance from Customer Service, to receiving and using their products has ALWAYS been a pleasant experience... Very professional staff and high quality products.
    Thank You Revive!

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  53. Catherine R.
    VERIFIED PURCHASE
    5 out of 5

    Sore No More! May I just say that as much as I love all the products I have ordered I was literally just gobsmacked by something new I just tried. I got my order this evening and am trying for the first time "Sore No More". I have intense pain at the end of my work day due to a sedentary job in front of a computer on the phone all day. Within 10 mins of rubbing this on the affected areas I literally had no pain. I seriously cannot believe it. In all my years in medicine I've never had this happen. I'm not making this up. It's astounding. I just walked around my apartment like a person my age and not an 80 year old! Thank you Revive! I'm going to stock up!

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  54. Cyndy D.
    VERIFIED PURCHASE
    5 out of 5

    Lavender rose deodorant OMGOODNESS! The best deodorant I’ve ever had. I’ve tried salts. I’ve tried smelly vanilla products. They never stopped the smell under my arms! This product is phenomenal. I absolutely love smelling like lavender and rose! Thank you very much! Well done!!!

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  55. Heather W.
    VERIFIED PURCHASE
    5 out of 5

    Fast and wonderful The ordering, customer service, and shipping was top notch. I will buy from Revive again.

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  56. Patti S.
    VERIFIED PURCHASE
    5 out of 5

    Love my Revive Essentials Oils I use oils daily for anxiety, digestive problems. I love my Revive essential oils!

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  57. Cindy C.
    VERIFIED PURCHASE
    5 out of 5

    Great Customer Service Customer Service provided service that was fast, with no hassle, no worries. Service above and beyond. Super pleased!!!! I Had a small issue and it was fixed immediately. No hassle and Jessica was fabulous.

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  58. Ned L.
    VERIFIED PURCHASE
    5 out of 5

    BEST customer support! I had a Halo diffuser that stopped working after about 1 year of use; it had a 2 year warranty. A new diffuser was IMMEDIATELY ordered for me at no charge. Kudos to customer service rep Peter and to Revive.

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  59. Deb K.
    VERIFIED PURCHASE
    5 out of 5

    Great products Quality products, and they stand by them. If there is ever an issue they make it right too!

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  60. Heather
    VERIFIED PURCHASE
    5 out of 5

    Absolutely the best most helpful EO company I've dealt with! I just absolutely LOVE this company! First of all, best quality, variety, and prices in the business! But I wanted an IFRA report on the coffee oil so I could know if it was safe to apply to a lip scrub and Danielle with customer service not only answered in a timely manner but sent the actual document! Wow! I get more impressed with this company every time I order! Everything is always so AMAZING! Thanks so much!

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  61. Irma G.
    VERIFIED PURCHASE
    5 out of 5

    Love the oils, and they have great customer service. I had trouble cancelling a subscription recently, but one contact made, and there were no problems!

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  62. Dolores H.
    VERIFIED PURCHASE
    5 out of 5

    Excellent product and customer service. They provided an immediate response to my concern and easy communication with customer service which is unusual in today's world!

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  63. Grace
    VERIFIED PURCHASE
    5 out of 5

    Impressed I am a new customer and am impressed with the amazing customer service and communication with your company. An issue was so wonderfully resolved. I look forward to using the oils.

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  64. Susan M.
    VERIFIED PURCHASE
    5 out of 5

    Great quality I used the young living Digi’s oil. Switched over to revive company and use the digestive one here and love it. The biggest difference was the price. The quality is great. Will definitely be ordering more oils.

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  65. Sherri P.
    VERIFIED PURCHASE
    5 out of 5

    100% customer service and products I love these essential oils! Customer service is great too!

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  66. Kathy S.
    VERIFIED PURCHASE
    5 out of 5

    Made good on my order! I moved and didn’t notify revive of my new address. My order was sent to my old address. I notified revive and they are sending me a replacement order to my new address. Awesome business practice.

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  67. Cindy H.
    VERIFIED PURCHASE
    5 out of 5

    Oils/help I used to do Young living 40 years ago, then doTerra for the last 6 years. Now Revive. I love having the pure GOOD oils that i can afford. I love them all. Now i am trying the cleaning products, excited to use them.

    It was hard for me to make my order and i had a refund, so i didnt know how to do it. Plus im old and not” techy”. They were very good with me and helped me through my order. It was so much appreciated! Thank you so much. Love these oils, soaps, lotions, and im sure i will love the cleaning products.

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  68. Zetta W.
    VERIFIED PURCHASE
    5 out of 5

    Customer service EVERYTHING! I wanted to Thank customer support for the Quick response to my email :)

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  69. VERIFIED PURCHASE
    5 out of 5

    Customer support Very prompt and helpful!

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  70. Jane H.
    VERIFIED PURCHASE
    5 out of 5

    Customer Service Revive is the best, and the customer service is awesome!

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  71. MARIA A.
    VERIFIED PURCHASE
    5 out of 5

    Unlike several companies it’s clear that revive value their customers because they don’t leave you hanging so to speak after the sale if some issue surfaces. And the response Unlike several other companies Revive truly values their customers. If ever there is an issue with an order they promptly respond and handle it to the customer satisfaction. Thats what I call excellent after sale service. Bravo!!! And I love and was always happy with all the essential oils I purchased. Very authentic oils and reasonably priced with no shipping whatever amount one spends.

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  72. Michelle C.
    VERIFIED PURCHASE
    5 out of 5

    I absolutely love these oils. I used to use another brand but Revive is considerably cheaper and smells just as good.

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  73. JoAnna M.
    VERIFIED PURCHASE
    5 out of 5

    Ms Emotional wellness with my illnesses, and sanitizer

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  74. Barbara H.
    VERIFIED PURCHASE
    5 out of 5

    I accidentally chose a subscription and did not catch it for a couple of months after realizing it, when I made contact with revive they were quick to respond and cancel the subscription plus refunded both months. I appreciated their quick action to my problem.

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  75. VERIFIED PURCHASE
    5 out of 5

    Fabulous customer service and respectful, friendly staff! Very fast shipping and solid packaging.
    Definitely recommend this company and its team!

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  76. miller33850
    VERIFIED PURCHASE
    5 out of 5

    Five stars in every category! Excellent products! Promise & Guarantee on products! Customer Service can't be beat!
    Kaylie is terrific!

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  77. Nicki P.
    VERIFIED PURCHASE
    5 out of 5

    Revive has gone above and beyond in helping resolve my issue. Everyone was kind and helpful. So great to do business with a company that cares.

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  78. Jack H.
    VERIFIED PURCHASE
    5 out of 5

    Great Customer Support Wow! I inadvertently bought the wrong oil. They made it SO EASY to return it and buy the correct one! Thanks Revive!

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  79. anita b.
    VERIFIED PURCHASE
    5 out of 5

    I cant say enough about this company. It is so rare these days to receive this kind of customer service. Not only from product but to the customer themselves. They trust you, they care about how you feel and they are just awesome. So rare, these days it goes to show there are still those that care about their customers than just a price. It's refreshing. I can't say enough. Anita

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  80. Kristie H.
    VERIFIED PURCHASE
    5 out of 5

    awesome stuff I used to use and expensive MLM brand and was skeptical of Revive. I did some research and tried the products... VERY pleased with everything so far, especially Sore No More!!

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  81. Audrey C.
    VERIFIED PURCHASE
    5 out of 5

    LOVE Revive.

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  82. Rose W.
    VERIFIED PURCHASE
    5 out of 5

    I use to use Do Terra Oils and these are same quality and 1/2 the price. I am super happy. I made the switch about 1.5 ago and I used Doterra for 10 plus years.

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  83. Polly
    VERIFIED PURCHASE
    5 out of 5

    Outstanding Customer Service Had a conflicting issue with an order. Emailed CS and I had an answer with the issue solved in a few hours! Very impressed!

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  84. Marilyn B.
    VERIFIED PURCHASE
    5 out of 5

    Great customer service Kaylie helped me find out just what I needed to know. I was very pleased with Kaylie's help.

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  85. Yvette H.
    VERIFIED PURCHASE
    5 out of 5

    Missing one I recently received my package and was missing an oil, i emailed revive and they immediately responded and is shipping my order ASAP. Thank you for that quick response and also answered any other questions i had concerning my order. So thank you once again revive!!

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  86. Sarah R.
    VERIFIED PURCHASE
    5 out of 5

    These are a must So a few years back I would laugh at my aunt for using her essential-oils now 5 years later she has gone and passed and I was given her oils. I started having bad anxiety and thats how it all started I used them daily and what a game changer. Pinterest also gave me ideas on mixing for other issues, like my headaches and now I can't go without my oils. These are way more affordable than the brand I was given that my aunt used, and seems to help me a lot more. I cant wait to add to my collection. Happy customer
    Thank you for always shipping fast..
    My past order the bug spray came spilled, but I have confidence that they will fix my order.

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  87. Abby S.
    VERIFIED PURCHASE
    5 out of 5

    Great company After leaving the Young Living “cult” I was lucky to find Revive oils. What a pleasure to purchase oils without any hassles or commitments. Free shipping and returns are a plus.
    I’ve been very satisfied with every oil I’ve received and the customer service is exceptional. It’s so refreshing to communicate with “actual”people who respond promptly and happily resolve any issues.
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  88. Abby S.
    VERIFIED PURCHASE
    5 out of 5

    Great company So glad to find this company!
    After leaving the Young Living “cult” it’s a pleasure to purchase oils directly with no hassles or commitments.
    Free shipping and returns are a plus.
    I have been very satisfied with the products and the customer service is exceptional. You communicate with “actual” people who resolve any issues promptly and helpfully.

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